Privacy policy

Aceso Therapy respects your privacy. This policy explains what information this website collects, how it's used, and your choices.

Who we are

This website is operated by Délia Bagi, Registered Psychotherapist (CRPO #17918), practising as Aceso Therapy and offering online therapy in Ontario and Saskatchewan.

Information this website collects

This website does not ask you to enter personal information. There are no contact or intake forms on the site, and no personal health information is collected through it.

We use Microsoft Clarity, a website analytics tool, to understand how visitors use the site so we can improve it. Clarity uses cookies and similar technology to collect information such as:

This information is used only in aggregate to improve the website. It is not used to identify you, and it is never combined with clinical records. Microsoft processes this data under its own privacy statement at privacy.microsoft.com.

The site also loads fonts from Google Fonts, and the Psychology Today verification badge loads from Psychology Today. These services may receive basic technical information, such as your IP address, when the page loads.

Booking and contacting us

Online booking is handled by Jane App, a secure practice-management platform designed for health practitioners. Any information you enter when booking, such as your name, contact details or intake forms, is collected and stored by Jane, not by this website. Jane's privacy practices are described at jane.app/privacy.

If you call, information you share is kept confidential in accordance with professional standards.

Your personal health information

Information shared in therapy is confidential and is handled in accordance with the College of Registered Psychotherapists of Ontario's standards and applicable privacy law, including Ontario's Personal Health Information Protection Act (PHIPA) and Saskatchewan's Health Information Protection Act (HIPA). Limits to confidentiality, such as risk of serious harm, are reviewed with you at the start of therapy.

Your choices

Changes to this policy

This policy may be updated from time to time. The date at the top shows when it was last changed.

This website is for general information and isn't a substitute for professional advice. If you're in crisis, call or text 9-8-8 any time, or call 911.